
In each section, you’ll find targeted advice and solutions that can be applied immediately.
This handbook serves as a practical resource for your work, studies, or personal interests. It’s organised for easy reference, so you can focus on the sections most relevant to your current needs and challenges, without reading it cover-to-cover.

Cristi Pena, Co-Founder Movacy
Marek Różycki, Co-Author and Managing Partner Last Mile Experts
As e-commerce continues to accelerate and urban logistics becomes more constrained, Out-of-Home delivery is emerging as a defining element of a sustainable last-mile ecosystem.
The successful rollout of a PUDO/APM network is not simply a technological or operational task; it is rather a strategic transformation that aligns convenience, cost efficiency, and environmental responsibility.
Organisations that approach this journey methodically, combining robust market insight and smart strategy with agile execution, will secure not only operational efficiency but also customer loyalty and long-term resilience. When challenges emerge along the way, having access to hands-on, practitioner-led support can be decisive in keeping momentum and avoiding costly detours.
If you are a Logistics & delivery executive or manager, navigating the digital challenges in your operations, download the Ultimate Out-Of-Home Handbook 2026, by Last Mile Experts and Movacy.